FAQs
-
It will take 2-5 working days from your order date to process, package and send your order.
*Commissions will have a longer lead time depending on the project this will be determined during the process of ordering a custom artwork. -
All postage is provided by Royal mail/Parcelforce these are their delivery estimates. Please be aware these estimates can vary and may be subject to delay.
UK:
Royal mail 1st class 1 day and 48hours for Tracked postage.
Europe: *
International Tracked: 3-4 working days
International Standard: 3-5 working days
Australia:
International Tracked: 5-7 working days
International Standard: 6-7 working days
US + Canada
International Tracked: 5-7 working days
International Standard: 6-7 workings days
*some countries in europe we are not able to ship to currently please check the next faq for more ifo -
EU PPWR – Packaging and Packaging Waste Regulation. After the 12th August 2026 new rules regarding PPRW have come into place that affect shipping to EU countries. For now placing orders to countries within the EU will be temporarily paused until more information is clear on this.
Thank you so much for your patience, we hope to ship to these countries once again! -
In the unlikely event that your order has arrived damaged or you believe it to be faulty please get in touch via email hello@hannahcromwell.com within 10 days of receiving your order. Please provide a photo of the item along with details of the situation so that I can resolve the issue as soon as possible.
-
If you find your country isn’t available to ship to when checking out please get in touch here and I’ll see about adding it as an option for you as soon as I can!
Print Sizes
A5 - 14.8 x 21 cm - 5.8 x 8.2 inch
A4 - 21 x 29.7 cm - 8.2 × 11.7 inch
A3 - 29.7 x 42 cm - 11.7 x 16.5 inch